Exceeding Your Highest Expectations
At Absolute Companion Care, our highest goal is to improve, not just maintain, the lives of our elder clients and their families with our professional at-home elderly companion care services. Another equally important and related goal is ensuring that we exceed our clients’ care expectations through consistent, compassionate, and customized care.
Our Care Commitment
To help us exceed your care needs and perform at our very best at all times, we utilize Home Care Pulse, an independent client and caregiver satisfaction management company, to measure the overall satisfaction of our clients and caregivers so that we can continually benchmark and improve our processes and services.
We believe we have the happiest home care clients in the industry, but don’t take our word for it! Take a look at what our clients and their family members are saying about our home care services:
I can’t adequately express our gratitude to you and your wonderful staff for all you have done to make my mother’s last years the best they could be. What you have provided goes way beyond a professional service, and your staff are so much more than employees fulfilling their duty. Their kindness and patience, particularly as caring for my mother became more challenging, were humbling and inspiring. I wish you all could have known her when she was young and vital (say at 85!) to appreciate what a remarkable woman she was. What amazed me was that the caregivers intuitively sensed her true personality and dignity despite her greatly compromised state.
Many, many thanks! We can never repay the kindnesses of you and Carolyn and your team!
On behalf of my family, we wanted to express our gratitude toward your caregivers who made my father’s last 6 months the best they could be – at home surrounded by kindness and compassion. He referred to the Absolute Companions as “Nick’s Angels.” We instituted your services hours before the 30” snow in January. When there was barely a car on the road, Agnes, Mercy and JoAnne did not miss a day. They walked through darkness more than a block on unplowed roads to reach my parents, without a single complaint. The physical and emotional support provided by your team was wonderful.
We are extremely happy with the service provided by Absolute Companion Care. My husband is in the best frame of mind on the days that our caregiver is scheduled. She is so thoughtful, considerate, and accommodating. Thanks again.
You have been amazing and very caring and wonderful to me. I hope you know how much I appreciate all of your help. I loved your personality and your very kind manner. You helped me tremendously.
You have no idea how much comfort your caregivers have been to us, the family, and to Mother. You stepped in at a difficult time in our lives and filled a tremendous space. You have given me such comfort knowing that Mother was in your care. You kept us advised of any concerns you had. Does this sound like too much praise? Well, in my mind, it is not enough.
You put a team of caregivers in place for us with minimal notice. I will gladly recommend you to others.
I am so grateful for the way you have committed to finding the right match between the caregivers. You have been right-on every time.
I want to commend your caregivers for the dedicated and truly loving care they provided my husband. My husband felt completely secure with their ministrations, enjoying whatever conversations he could be part of. My thanks to you for making sure his needs were met. Your group gave fine service.
I had an excellent experience with Absolute Companion Care. They were extremely thoughtful, knowledgeable and helpful as we worked through the options. I greatly appreciated that, since I had never used an agency like this before. The caregiver was kind, thoughtful, upbeat, very helpful, and professional. While it turns out we only needed their help for a short time, I will surely turn to them first if we need care again.
When my mom was discharged from rehab after a broken hip she needed more care than we could provide and quickly. Our goal was to keep her home with us, safely and comfortably. Absolute Companion Care responded to our need immediately and placed excellent care providers. The care providers were professional, caring and skilled in hands-on care as well as emotional support. They accompanied us to family gatherings, which enabled my mom to attend in a dignified way and enjoy being with her family. They were always on time and even stayed over if my mom needed more care. Scheduling was so easy and I never worried whether I would have a competent and caring aide – this included weekends. This is especially important in Northern Baltimore County where care can be a challenge – but not with ACC. I highly recommended Absolute Companion Care if you want extraordinary care for your loved one.
We have used other companion care companies and Absolute Companion Care by far exceeds them. The personal relationship we feel between the office and caregiver helps us feel comfortable with the level of care we get for our mother. Reachable 24/7 is a big plus. I would recommend them to anyone looking for the best care at any level.
The Absolute Companion Care team that worked with our family was truly wonderful. They treated my mother-in-law with care, respect and kindness. Having a reliable and knowledgeable team working with us made a huge difference.
When my mom was discharged from rehab after a broken hip she needed more care than we could provide and quickly. Our goal was to keep her home with us, safely and comfortably. Absolute Companion Care responded to our need immediately and placed excellent care providers in the home.
I had an excellent experience with Absolute Companion Care. They were extremely thoughtful, knowledgeable and helpful as we worked through the options. I greatly appreciated that, since I had never used an agency like this before. The caregiver was kind, thoughtful, upbeat, very helpful, and professional.
On behalf of my family, we wanted to express our gratitude toward your caregivers who made my father’s last 6 months the best they could be – at home surrounded by kindness and compassion.
Just wanted to thank you for all your efforts to coordinate care for my mom. I just spoke to her this morning and she is absolutely thrilled with her caregiver. They spent 4 hours together yesterday and my mom had a wonderful time shopping and conversing, as well as getting a good healthy dose of walking which she has sorely missed for some time now! I can’t thank you enough for the peace of mind your company has brought to us. You truly found a perfect fit for her!