Care You Should Expect...At Home
At Absolute Companion Care, the word “absolute” isn’t just part of our name; it defines who we are. Our highly-educated, professional leadership team and exceptionally trained caregivers provide the most comprehensive senior home care services that you can be certain will enhance your or a loved one’s quality of life. Contact us online or call us at 410-357-9643 to learn more about how we can help your loved one by providing top-quality senior in-home care services.
Absolute Companion Care was founded in 2006 by a local resident whose decades of leadership and experience in teaching undergraduate health sciences and graduate medical education, combined with her desire to serve, led her to home care. The vision for Absolute Companion Care was formed after the agency’s founder personally assisted an older adult neighbor who needed consistent, dependable, and high-quality senior in-home care. Dismayed by the lack of quality care options available in northern Baltimore County, Maryland, Absolute Companion Care was established to serve the community’s growing need for community-based elder care services.
Absolute Companion Care is licensed by the State of Maryland Department of Health and Mental Hygiene, Office of Health Care Quality. Our licensure is formally listed as a Residential Services Agency with a skilled nursing component (License #R4138). We are members of the National Association for Home Care and Hospice, the Home Care Association of America, the Private Duty Home Care Association, and the Caregiver Action Network. We are also a Better Business Bureau A+ accredited company.
At Absolute Companion Care, our mission is to serve as the model for at-home care in Maryland by providing professional and dedicated caregivers who deliver skilled and compassionate care.
Tracey is licensed by the Maryland Board of Nursing as both a Certified Nursing Assistant and Geriatric Nursing Assistant. Having those credentials in an Executive Director sets us apart from other home care agencies because Tracey can relate to our clients and caregivers based on her first-hand experience in the field, providing direct care and service to others. She started at Absolute Companion Care as a caregiver in 2015, was promoted to Care Coordinator in 2018, and to Executive Director in 2022. In her previous work in the human services sector, she assisted individuals and their families with navigating state-offered services. She uses those skills to assist our clients and their family members in navigating care options and community resources. Additionally, Tracey has experience in sales, marketing, and client retention in various corporate settings.
As Absolute Companion Care’s training and clinical oversight manager, Robin provides in-home care assessments for new clients and works with clients and their loved ones to develop a personalized care plan. Robin received her Bachelor of Science degree in Nursing from the College of Notre Dame of Maryland. She has practiced nursing across various disciplines during her three decades of professional experience, including orthopedics, workers’ compensation, and home care.
Robin specializes in geriatrics with a certification in case management and has been teaching and training Certified/Geriatric Nursing Assistants since 2007. She is also credentialed to teach and certify Basic Life Support CPR, Heart Saver CPR, and First Aid.
Kathy founded Absolute Companion Care in 2006 after many years of teaching and providing in-home care to elders in the local community. She holds a Master’s degree from Towson University, participated in dementia research with Johns Hopkins and Northwestern Hospitals, and developed numerous educational opportunities for elders and care provides in the Baltimore area. She also designed ongoing, interactive training programs to provide our caregivers with the tools they need to serve clients with the integrity, compassion and dignity they deserve. In 2022, Kathy stepped down from her role as Executive Director to provide care for her own husband. As the spouse of a loved one with dementia, she is following the advice she often gives clients — take care of yourself first so you can give dementia the attention and care it requires.
The Briggs Advantage
As a proud member of the Briggs Home Care family of agencies since 2017, Absolute Companion Care is uniquely equipped to meet our clients’ diverse and evolving care needs. From cold and flu to chronic and emerging health conditions and everything in between, our staff of professional caregivers is backed by proactive and experienced leaders driven to deliver premier home care solutions.
With a commitment to ongoing caregiver training in standard and universal precautions to keep clients and our care team safe, our family of locally-founded and operated in-home care agencies delivers the highest levels of care and customer service for clients and families. What’s more, through our parent company, Briggs Healthcare, an industry leader for over 75 years, we have direct access to Personal Protective Equipment (PPE) as well as other supplies, including gloves, masks, hand sanitizer, and more, so you can feel confident entrusting the care of your loved one to us.
The Briggs Home Care family of agencies offers the highest quality care, training, and professionalism in the industry, leading to decreased hospitalizations and emergency room visits and improved health and wellness outcomes for clients everywhere.
Professional Training for Professional Caregivers
Absolute Companion Care is dedicated to providing the gold standard of care to our clients, and we are also committed to providing exceptional training and mentoring to our care staff. To do this, we have partnered with a nationally renowned training and certification agency to offer custom home care training programs to all our caregivers.
Our agency’s caregiver training protocol offers three levels of training:
- Certified: utilizes various training tools to ensure our caregivers’ skills stay sharp.
- Specialized: includes training in Alzheimer’s, diabetes, and end-of-life care.
- Master Caregiver: provides training in Parkinson’s disease, first aid, leadership, and more.
High-Quality Care Is Our Goal
Absolute Companion Care is honored to receive four awards from Home Care Pulse, an independent, third-party satisfaction measurement firm. For the first time ever, we have earned the Top 100 in Experience and Best of Home Care Leader in Experience awards. The Top 100 in Experience is awarded to a select group of one hundred home care providers in North America and is achieved by obtaining the highest overall ratings as reported by clients and caregivers in satisfaction surveys. The Leader in Experience award represents the top 15% of all providers participating in Home Care Pulse’s Experience Management Program. These awards are the highest achievements a home care provider can earn from Home Care Pulse.
For the sixth consecutive year, we have also been named a Best of Home Care Provider of Choice and Employer of Choice. These awards are based upon client and caregiver feedback and demonstrate our commitment to providing the highest quality care, customer service, and a work environment that allows our team to feel confident and supported. Agencies that receive these awards are in the top percentile nationally and are consistently committed to delivering a high level of employee satisfaction and unparalleled care for clients and their families.
Your Satisfaction Matters to Us!
As a leading Maryland home care agency, we know that feedback from our clients and our employees allows us to improve our processes and services and provide a better experience for our clients and caregivers. To obtain honest, unbiased feedback, we work with Home Care Pulse, an independent satisfaction management company, to continually evaluate our progress and make the adjustments necessary to grow our business.
Help for Family Caregivers
As part of our commitment to empowering the families we serve with the resources they need, we’re pleased to be members of the Caregiver Action Network (CAN). CAN works to improve the quality of life for the millions of Americans who care for loved ones with chronic conditions, disabilities, diseases, or the frailties of old age. CAN assists a wide range of family caregivers, ranging from the parents of children with special needs to families and friends of wounded soldiers to adult children caring for parents with Alzheimer’s disease and many others.
Accredited by the Better Business Bureau and Rated A+
Not only are we accredited by the Better Business Bureau, but we are proud to have achieved their highest possible rating of A+. An A+ rating sets Absolute Companion Care apart as a business that has received few (if any) complaints and has maintained excellent standing regarding licensing, advertising and upholding commitments. We are honored by this designation and are committed to providing the highest possible quality of care to those we serve.