Care You Should Expect...At Home
At Absolute Companion Care, the word “absolute” isn’t just part of our name; it defines who we are. Our highly-educated, professional leadership team and exceptionally trained caregivers provide the most comprehensive home care services that you can be certain will enhance your or a loved one’s quality of life. Contact us to learn more about how we can help your loved one by providing top-quality senior home care services.
Absolute Companion Care was founded in 2006 by a local resident, whose decades of leadership and experience in teaching undergraduate health sciences and graduate medical education, combined with her desire to serve, led her to home care. The vision for Absolute Companion Care was formed after the agency’s founder personally assisted an older adult neighbor who needed consistent, dependable, and high-quality senior home care. Dismayed by the lack of quality care options available in northern Baltimore County, Maryland, Absolute Companion Care was established to serve the community’s growing need for community-based elder care services.
Absolute Companion Care is licensed by the State of Maryland Department of Health and Mental Hygiene; Office of Health Care Quality. Our licensure is formally listed as a Residential Services Agency with a skilled nursing component (License #R4138). We are members of the National Association for Home Care and Hospice, the Home Care Association of America, the Private Duty Home Care Association, and the Caregiver Action Network, and we are a Better Business Bureau A+ accredited company.
At Absolute Companion Care our mission is to serve as the model for at-home care in Maryland by providing professional and dedicated caregivers who deliver skilled and compassionate care.
Kathryn C. Rogers, M.Ed. – Executive Director
Kathryn received a master’s degree in Education from Towson University with a concentration in Human Growth and Development. She brings three decades of teaching and many years of providing in-home care for elders in the Baltimore community to her role as the Executive Director of Absolute Companion Care. Her personal experience with dementia and her commitment to dementia research with Johns Hopkins and Northwestern Hospitals has given her a level of education in the field which has been instrumental to the care and support of her clients. Kathryn has built ongoing relationships within the eldercare community and keeps her finger on the pulse of changes and developments which improve the quality of care.
As an educator, Kathryn has been able to bring many learning opportunities to seniors and care providers in the Baltimore area: specifically, awareness of aging care choices, holistic dementia perspectives, and availability of community resources, all of which support families in their quest to provide the best care possible to their loved ones. Kathryn also develops ongoing interactive educational sessions that provide caregivers with the tools they need to care for their clients with integrity, compassion, and the dignity they deserve.
Robin L. Ferguson, RN, BSN – Training and Clinical Oversight Manager
As Absolute Companion Care’s training and clinical oversight manager, Robin provides in-home care assessments for new clients and works with clients and their loved ones to develop a personalized care plan. Robin received her Bachelor of Science degree in Nursing from the College of Notre Dame of Maryland. She has practiced nursing across a variety of disciplines during her three decades of professional experience, including orthopedics, workers’ compensation, and home care.
Robin specializes in geriatrics with a certification in case management, and has been teaching and training Certified/Geriatric Nursing Assistants since 2007. She is also credentialed to teach and certify Basic Life Support CPR, Heart Saver CPR, and First Aid.
Tracey M. Smallwood, CNA/GNA – Care Coordinator
Tracey has been a caregiver with Absolute Companion Care since January 2015 and has been providing in-home care to clients since 2013. She was promoted to Care Coordinator in April 2018 and brings a wealth of knowledge and life experience to our team. Some of Tracey’s professional experiences include working in a human service setting where she assisted clients who experienced difficulty navigating various state-offered services. Additionally, Tracey has experience in sales, marketing and client retention in various corporate settings.
Having a Certified Nursing Assistant as our Care Coordinator sets Absolute Companion Care apart from other home care agencies because it gives us the ability to match clients with the right caregivers based on level of care needed, as well as client/caregiver personalities.
The Briggs Advantage
As a proud member of the Briggs Home Care family of agencies since 2017, Absolute Companion Care is uniquely equipped to meet the diverse and evolving care needs of each of our clients. From cold and flu to chronic and emerging health conditions, and everything in between, our staff of professional caregivers is backed by proactive and experienced leadership that is driven to deliver premier home care solutions.
With a commitment to ongoing caregiver training in both standard and universal precautions to keep clients and our care team safe, our family of locally-founded and operated in-home care agencies delivers the highest levels of care and customer service for clients and families. What’s more, through our parent company, Briggs Healthcare, an industry leader for over 75 years, we have use of Personal Protective Equipment (PPE) as well as other supplies, including gloves, masks, hand sanitizer and more, so you can feel confident entrusting the care of your loved one to us.
The Briggs Home Care family of agencies offers the highest quality care, training and professionalism in the industry, leading to decreased hospitalizations and emergency room visits, and improved health and wellness outcomes for clients everywhere.
Professional Training for Professional Caregivers
Not only is Absolute Companion Care dedicated to providing the gold standard of care to our clients, but we are also committed to providing exceptional training and mentoring to our care staff. To do this, we have partnered with the Institute for Professional Care Education (now Relias Learning) to offer custom home care training programs to all our caregivers.
Our agency’s IPCed caregiver training protocol offers three levels of training:
- Certified, utilizes a variety of training tools to ensure our caregivers’ skills stay sharp.
- Specialized, includes training in Alzheimer’s disease, diabetes, and end of life care.
- Master Caregiver, provides training in Parkinson’s disease, first aid, leadership, and more.
High Quality Care Is Our Goal
Absolute Companion Care is honored to be named as a Best of Home Care Leader in Excellence for two years running by Home Care Pulse, an independent satisfaction firm. This designation is the highest award a home care provider can achieve, and is based upon client and caregiver satisfaction ratings collected through interviews. Absolute Companion Care has also been named a 2021 Best of Home Care Provider of Choice by Home Care Pulse, an honor we are proud to have received for three consecutive years. This award is based upon collected client feedback and demonstrates our ongoing commitment to providing the highest quality care and top-rated customer service. Home Care Pulse has also recognized us as a 2021 Best of Home Care Employer of Choice, an honor we are proud to have achieved in both 2020 and 2019 as well. This designation demonstrates our commitment to establishing a work environment that allows our caregivers and staff to feel confident and satisfied, and is based on caregiver satisfaction scores from several categories, including communication, compassion, work ethic, and training. Agencies that receive these designations are in the top percentile nationally and consistently show a commitment to delivering a high level of employee satisfaction and unparalleled care for clients and their families.
Your Satisfaction Matters to Us!
As a leading Maryland home care agency, we know that feedback from our clients and our employees allows us to improve our processes and services and provide a better experience for our clients and caregivers. To obtain honest, unbiased feedback, we work with Home Care Pulse, an independent satisfaction management company, to continually evaluate our progress and make the adjustments necessary to grow our business.
Help for Family Caregivers
As part of our commitment to empowering the families we serve with the resources they need, we’re pleased to be members of the Caregiver Action Network (CAN). CAN works to improve the quality of life for the millions of Americans who care for loved ones with chronic conditions, disabilities, disease, or the frailties of old age. CAN assists a wide range of family caregivers, ranging from the parents of children with special needs, to families and friends of wounded soldiers, to adult children caring for parents with Alzheimer’s disease, and many others.
Accredited by the Better Business Bureau and Rated A+
Not only are we accredited by the Better Business Bureau, but we are proud to have achieved their highest possible rating of A+. An A+ rating sets Absolute Companion Care apart as a business that has received few (if any) complaints, and has maintained excellent standing in terms of licensing, advertising, and upholding commitments. We are honored by this designation, and are committed to continuing to provide the very highest possible quality of care to those we serve.